EIGHT WAYS TO GET YOUR CUSTOMER’S ATTENTION
By using your observation powers, carefully listening to your prospect’s statements and making a quick appraisal of what matters to him or her, you can decide which of the following eight attention grabbers will work the best.
Analogies | Create vivid mental picutures by comparing your product/service or customer problem to a common experience. |
Drama and Action | Feed the prospect’s ego by telling him (or her) how impressed everyone will be when they see the product is a success. |
Confront Opposition | Acknowledge a problem and turn it into a benefit. |
Immediacy | Convince the prospect that now is the right time to buy. |
Prestige | Offer the prospect a better reputation for himself and his family. |
Similarity | Show that you understand the customer’s needs by mentioning your own or another customer’s experience with the product. |
Caring | Demonstrate that you’re concerned about your prospect’s needs and wants. |
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