EIGHT WAYS TO GET YOUR CUSTOMER’S ATTENTION
By using your observation powers, carefully listening to your prospect’s statements and making a quick appraisal of what matters to him or her, you can decide which of the following eight attention grabbers will work the best.
| Analogies | Create vivid   mental picutures by comparing your product/service or customer problem to a   common experience. | 
| Drama and   Action | Feed the   prospect’s ego by telling him (or her) how impressed everyone will be when   they see the product is a success. | 
| Confront   Opposition | Acknowledge a   problem and turn it into a benefit. | 
| Immediacy | Convince the   prospect that now is the right time to buy. | 
| Prestige | Offer the   prospect a better reputation for himself and his family. | 
| Similarity | Show that you   understand the customer’s needs by mentioning your own or another customer’s   experience with the product. | 
| Caring | Demonstrate   that you’re concerned about your prospect’s needs and wants. | 
 
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